Ordering

Orders are placed as a guest — there's no account to create. Prices, availability, and product descriptions on this site can change without notice.

Pickup and delivery

We offer pickup at our address and local delivery. The date and time you select at checkout is a request, not a confirmed booking — we'll confirm the actual pickup/delivery time with you directly by phone or Facebook Messenger.

Delivery fees: Delivery fees for supported areas are calculated at checkout. Other addresses require a delivery quote and confirmation from QTG.

Payment

We accept GCash, bank transfer, or cash. We don't use a card payment processor, and payment is confirmed manually by our staff — for GCash and bank transfer, you'll upload a screenshot of your payment as proof.

Order confirmation

After checkout you'll get an order number. Please screenshot it and send it to us on Facebook Messenger so we can confirm your order and schedule.

Resellers

This online shop is for customers buying for themselves. If you'd like to resell our products, message us on Facebook and we'll arrange prices and orders with you directly.

Basket expiry

Your basket is saved in your browser for 15 minutes from the first item, then clears automatically. Adding items does not reserve stock.

Returns and disputes

If something's wrong with your order, message us on Facebook and we'll make it right.

Questions

Message us on Facebook or email quellystogo@gmail.com.